Privacy Policy

Last Updated: June 2026

Empire Gym Ayr Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Empire Gym Ayr Ltd
Company Number: SC582854
Email: info@empiregym-ayr.co.uk
Phone: 07943 776994

Information We Collect

We may collect and process the following information:

  • Name

  • Date of birth

  • Address

  • Email address

  • Telephone number

  • Emergency contact details

  • Membership information

  • Payment information

  • Attendance and access records

  • Health and fitness information provided by you

  • CCTV recordings within the gym

  • Communications between you and us

How We Use Your Information

We use your information to:

  • Manage your membership

  • Process payments

  • Provide access to gym facilities

  • Respond to enquiries and customer service requests

  • Monitor gym usage and security

  • Comply with legal obligations

  • Send membership-related communications

  • Send marketing communications where permitted

Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent where required

Health Information

Some information you provide regarding your health may be considered special category data under UK GDPR.

We only process this information where necessary to ensure your safety when using our facilities and where you have provided it voluntarily.

Payments

Payments may be processed through third-party payment providers and membership management systems.

We do not store full payment card details on our systems.

ClubRight

We use ClubRight to manage memberships, access control and member records.

Your information may be shared with ClubRight solely for the operation and administration of your membership.

CCTV

CCTV operates throughout the gym for the purposes of:

  • Crime prevention

  • Security

  • Health and safety

  • Protection of members, staff and property

Recordings are retained only as long as reasonably necessary.

Marketing Communications

We may send you marketing emails and SMS messages regarding:

  • Membership offers

  • Promotions

  • Events

  • Gym updates

You may unsubscribe from marketing communications at any time.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Data Sharing

We may share information with:

  • ClubRight

  • Payment providers

  • Professional advisers

  • Regulatory authorities where legally required

We do not sell your personal data.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data where applicable

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where consent is relied upon

Requests can be made by contacting us using the details above.

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse.

Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact:

Email: info@empiregym-ayr.co.uk
Phone: 07943 776994

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.